• Getting Started

    Articles to get you up and running, quick and easy.
  • How to Add Users to Your Family Account

    Overview When you first create a family account, you’ll be guided through a quick startup guide. This walks you through creating your family and inviting family members to set up…

  • Securing Profiles with Pins

    Pins are 4-digit codes that can be set to prevent a family member from accessing your profile without permission. It is most often used when small children are sharing a…

  • Setup Troubleshooting

    When signing up to join a family, it says my email is already associated with a user and won’t let me sign up. You may have created a profile without…

  • Linked User FAQs

    What is a Linked user? A Linked user is a user that does not have their own username and password. Linked profiles, by default, are directly connected to a Parent…